How to Delete Records in TECPDS

TECPDS users have the ability to delete erroneous data entries in their TECPDS accounts.

Step 1: How do I delete my own records?

• Click the “View My Career Pathways” button on your user dashboard.
• Scroll to the bottom of the page and click “Practitioner Pathway”.
• Choose the correct section you would like to delete records from (Education, Training, Miscellaneous, Employment).
• Find the document you would like to delete by clicking the red trash can symbol. Confirm the deletion on the pop-up message.

Step 2: How do I request TECPDS staff to delete my records?

Submit a request through a Jira Help ticket. Please include basic identifying information for the user whose data needs to be deleted including:

• First and last of the person requesting deletion. This person has to be the owner of the record to be deleted.
• Email, which should match the email of account, for verification purposes.
• TECPDS ID.
• Details about record to be deleted
  • Title of document
  • Section deleted from (Education, Professional Development, or Experience)
  • Reason for deletion request?

Step 3: How do I request Local Workforce Development Board staff in my area to delete my records?

The request will need to be submitted in the form of an email to the staff managing the Registry in the LWDB area. The email will need to include basic identifying information for the user whose data needs to be deleted including:

• First and last of the person requesting deletion. This person has to be the owner of the record to be deleted.
• Email, which should match the email of account, for verification purposes
• TECPDS ID
• Details about record to be deleted
  • Title of document
  • Section deleted from (Education, Professional Development, or Experience)
  • Reason for deletion request?

Important Limitations

• Only records that have NOT been validated will be available for deletion.
• Center directors cannot edit or delete practitioner records. Practitioners can give permission to center directors to view or add records only.
• LWDB staff will receive training from TECPDS staff on records deletion practices.

Step 4: How do I recover a deleted record?

If a record is deleted by accident, the data can be recovered and restored back into TECPDS. The requestor will need to submit a request in the form of a Jira Help ticket. The ticket will need to include basic identifying information for the user whose data needs to be recovered including:

• First and last of the person requesting record recovery. This person has to be the owner of the record to be recovered.
• Email, which should match the email of account, for verification purposes
• TECPDS ID
• Details about record to be recovered
  • Title of document
  • Section deleted from (Education, Professional Development, or Experience)
  • Reason for recovery request?

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