TECPDS users have the ability to delete erroneous data entries in their TECPDS accounts in order to have a cleaner professional development profile report, which may be used by Texas Rising Star staff during assessments.
- TECPDS users (practitioners/ center directors/ trainers/specialists) have the ability to delete their own records in TECPDS which are entered incorrectly, entered in the wrong section, have bad/junk or placeholder data, or incorrectly uploaded/blank files.
- TECPDS users have the option and ability to request records to be deleted by TECPDS staff (via a JIRA help ticket)
- TECPDS users have the option and ability to request records to be deleted by their Local Workforce Development Board (LWDB) staff, which manage the registry locally, via an emailed request.
Instructions:
Step
1
How do I delete my own records?
TECPDS users have the ability to delete their own records within their account by simply utilizing the trash can symbol (delete button) at the end of the record to be deleted.
Once the delete button is selected, a pop up message will be displayed asking you to confirm “Are you sure you want to delete”. If this is correct select delete. If this is a mistake, select cancel. Once deleted you will see a confirmation pop up.
Step
2
How do I request TECPDS staff to delete my records?
TECPDS users have the option and ability to request records to be deleted by TECPDS staff. The request will need to be submitted in the form of a Jira Help ticket. The ticket will need to include basic identifying information for the user whose data needs to be deleted including:
- First and last of the person requesting deletion. This person has to be the owner of the record to be deleted.
- Email, which should match the email of account, for verification purposes
- TECPDS ID
- Details about record to be deleted
- Title of document
- Section deleted from (Education, Professional Development, or Experience)
- Reason for deletion request?
Step
3
How do I request Local Workforce Development Board staff in my area to delete my records?
TECPDS users have the option and ability to request records to be deleted by their Local Workforce Development Board staff, which manage the registry locally. The request will need to be submitted in the form of an email to the staff managing the Registry in the LWDB area. The email will need to include basic identifying information for the user whose data needs to be deleted including:
- First and last of the person requesting deletion. This person has to be the owner of the record to be deleted.
- Email, which should match the email of account, for verification purposes
- TECPDS ID
- Details about record to be deleted
- Title of document
- Section deleted from (Education, Professional Development, or Experience)
- Reason for deletion request?
Important Limitations
- Only records that have NOT been validated will be available for deletion.
- Center directors cannot edit or delete practitioner records. Practitioners can give permission to center directors to view or add records only.
- LWDB staff will receive training from TECPDS staff on records deletion practices.
Step
4
How do I recover a deleted record?
If a record is deleted by accident, the data can be recovered and restored back into TECPDS. The requestor will need to submit a request in the form of a Jira Help ticket. The ticket will need to include basic identifying information for the user whose data needs to be recovered including:
- First and last of the person requesting record recovery. This person has to be the owner of the record to be recovered.
- Email, which should match the email of account, for verification purposes
- TECPDS ID
- Details about record to be recovered
- Title of document
- Section deleted from (Education, Professional Development, or Experience)
- Reason for recovery request?
This document was last modified on: August 27, 2021